Frequently Asked Questions

Why should we shop with Raven Fine Jewelers?

Each piece is meticulousy handcrafted around your choice of center stone by our expert jewelers who have been in the business for over 40 years - all details including the milgrain & filigree are done by hand. Our abilitiy to use old world techniques nearly lost to time combined with our keen eye & attention to detail will result in peerless quality.

Do you make custom jewelry? 

Yes, most of the jewelry we make is custom made to the customer's specifications. We absolutely love creating custom pieces and bringing the customer's vision to life! No matter how intricate or straightforward the design may be, nothing is out of our reach.

Do you ship outside the US?

Yes, we ship all over the world and do so frequently - our packages are insured as well.

Do you have a store?

Our store is located at 333 North Canon Drive, Beverly Hills, CA, 90210. Ninety-nine percent of our work is custom and truly hand crafted.

For this reason, we do not stock large inventories of jewelry and we are exclusively by appointment and if you would like to make an appointment to view diamonds or design your perfect ring please email us at info@ravenjewelers.com, or call 310-770-8683.

How long does it take to make a ring?

Each piece is made to order and can take anywhere from 3 to 5 weeks to create, but it is worth the wait!

What is your return policy?

If you are not completely happy with your ring, you can return it within 7 days of receiving it for a full refund or exchange for another design. This includes custom orders as well.

Warranty?

Your ring/jewelry will come with a lifetime guarantee, certified appraisal, GIA certificate (if you purchase a diamond) or (certificate of authenticity if you purchase a moissanite), complementary ring sizing & repair for life, you heard correctly! FOR LIFE! We are very grateful for our customers and like to take care of them.