Frequently Asked Questions
Each piece is made to order and can take anywhere from 3 to 9 weeks to create, but it is worth the wait! Please note that any estimated delivery date is an estimate which may change for any reason that is unforseen.
If you are not completely happy with your ring, and it is not custom, you can exchange it for full credit towards any other design. All sales are final and no refunds will be issued for any reason including extended delivery times. Store credit will be issued if approved. Custom pieces may not be refunded or returned for credit as they were made specifically just for you. Also by placing any order or making any payment on this website you automatically agree to all terms and conditions laid out in this section and all other areas of the FAQ section, the Additional Information section, as well as the Refunds & Exchanges policy section, All of which can be found on the homepage. You agree specifically that you will not issue a chargeback for any reason and acknowledge that should you do so, that it will be disputed and you will be responsible for all legal fees resulting from the chargeback initiated.