Raven Fine Jewelers

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FAQ

Frequently Asked Questions

Each piece is meticulousy handcrafted around your choice of center stone by our expert jewelers who have been in the business for over 40 years – all details including the milgrain & filigree are done by hand. Our abilitiy to use old world techniques nearly lost to time combined with our keen eye & attention to detail will result in peerless quality.
Yes, most of the jewelry we make is custom made to the customer’s specifications. We absolutely love creating custom pieces and bringing the customer’s vision to life! No matter how intricate or straightforward the design may be, nothing is out of our reach.
Yes, we ship all over the world and do so frequently – our packages are insured as well.
Our private design studio is located at 9440 Santa Monica Blvd, Suite 301, Beverly Hills, CA, 90210. Ninety-nine percent of our work is custom and truly hand crafted. For this reason, we do not stock large inventories of jewelry and we are exclusively by appointment. If you would like to make an appointment to view diamonds or design your perfect ring please email us at [email protected], or call 310-770-8683.

Each piece is made to order and can take anywhere from 3 to 9 weeks to create, but it is worth the wait! Please note that any estimated delivery date is an estimate which may change for any reason that is unforseen.

If you are not completely happy with your ring, and it is not custom, you can exchange it for full credit towards any other design. All sales are final and no refunds will be issued for any reason including extended delivery times. Store credit will be issued if approved. Custom pieces may not be refunded or returned for credit as they were made specifically just for you. Also by placing any order or making any payment on this website you automatically agree to all terms and conditions laid out in this section and all other areas of the FAQ section, the Additional Information section, as well as the Refunds & Exchanges policy section, All of which can be found on the homepage. You agree specifically that you will not issue a chargeback for any reason and acknowledge that should you do so, that it will be disputed and you will be responsible for all legal fees resulting from the chargeback initiated. 

Your ring/jewelry will come with a lifetime guarantee, certified appraisal, GIA certificate (if you purchase a diamond) or (certificate of authenticity if you purchase a moissanite), complementary ring sizing & repair for life, you heard correctly! FOR LIFE! We are very grateful for our customers and like to take care of them.

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